Connecting with people can be awkward.

Working in retail has it's ups and downs. The constant repetition of greeting, and saying it like you mean it, to each and every customer, can be a little stressful. It doesn't matter if you are having a bad day or if the last customer was a complete jerk, you're here for the customer so put on your happy face.

It isn't all bad. The thing that makes the job rewarding, is the connection I get with people. I hear stories and learn facts that make the whole experience worth it. Although sometimes I get more than expected.

For example:

"Hello, how are you today?", I smile and begin the order.
"I'm fine thanks", she says.
"Did you do anything interesting today?" I ask.
She takes a moment and thinks about her answer.
"Well, I got a mammogram today. That was interesting."
"Um" I feel a little awkward and am sure it's communicated on my face.
"You asked." she replies sensing the awkward tension.